Authenticity and sourcing guarantee
MODHAUTE guarantees that all designer handbags and accessories sold on this website are 100% authentic. We stand behind the legitimacy of our products and provide this assurance to our customers with every purchase.
Sourcing and procurement
We acquire all merchandise from the luxury brands, their authorized licensees or officially authorized distributors. Our procurement process ensures that we maintain a clear and verifiable chain of custody for every item from its origin to our inventory. This transparent and secure sourcing method is fundamental to our business and your peace of mind.
Product condition and presentation
All new products sold on this website are guaranteed to arrive in their original condition, complete with all original tags, authenticity cards, dust bags, and manufacturer's packaging as provided by the brand. We do not sell counterfeit or replica goods. The integrity of the brand and the assurance of quality are our highest priorities.
Independent retailer status
As detailed in our Trademark notice, MODHAUTE is an independent retailer and has no affiliation with the brands whose products we sell. Our guarantee of authenticity is based on our stringent sourcing practices and our commitment to providing only genuine merchandise. We are not an authorized brand dealer, and any product warranties, services, or claims are handled by MODHAUTE and not by the brand manufacturer, unless otherwise specified.
Our promise to you
We are committed to providing a secure and trusted platform for your luxury purchases. If you have any questions or concerns regarding the authenticity of a product, please contact our customer service department at hello@modhaute.com. We are dedicated to ensuring your complete satisfaction.