Privacy policy
Last updated: November 25, 2025
This Privacy policy explains how MODHAUTE (“MODHAUTE,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase on modhaute.com, interact with our services, or communicate with us in any way. By using the Services, you agree to the practices described in this Privacy policy. If you do not agree, you should discontinue use of the Services.
1. Information we collect
We collect information that you provide directly, information generated automatically through your use of the Services, and information supplied by trusted service providers who assist in operating our business.
Information you provide directly may include details such as your name, email address, billing and shipping address, and any information submitted during checkout. When placing an order, you may also provide an optional telephone number. If you choose to create an account, we will collect your login credentials. When you contact us for support, we collect the information contained in those communications. If you opt into SMS marketing, we collect the phone number used for those messages. In the future, if you decide to use features such as wishlists or saved items, we may collect information relating to your preferences and selections.
Information is also collected automatically when you interact with our site. This may include IP address, browser type, device information, pages viewed, time stamps, and general session activity. Cookies, pixels, and similar technologies help us understand how visitors use our site, maintain functionality, and personalize your experience.
We also receive information from service providers who enable core parts of our business. Shopify hosts our online store and provides checkout infrastructure. Payment processors securely handle your payment information. Klaviyo supports email and SMS communications and provides analytics related to email engagement. Analytics and advertising partners, such as Shopify Analytics, Google Analytics, and the Meta Pixel, help us understand site usage and performance.
2. How we use your information
We use your personal information to operate and improve our Services. This includes processing and fulfilling orders, delivering transactional and account-related communications, managing customer accounts, and providing support. We rely on analytics to understand traffic, maintain site performance, and prevent fraud or misuse.
We may use your personal information to communicate with you about new products, promotions, and updates if you choose to receive such messages. Klaviyo and similar partners help us tailor marketing based on browsing behavior, purchase history, or engagement with previous communications. You may opt out of marketing messages at any time.
We may also use personal information to comply with legal obligations, respond to lawful requests, enforce our Terms of Service, and protect our rights and the rights of others.
3. How we share information
We share personal information with service providers who assist in delivering the Services. These may include partners responsible for order fulfillment, payment processing, website hosting, analytics, customer support, and email or SMS communications.
Advertising and analytics partners may receive limited information in connection with cookie-based tracking or pseudonymized identifiers to help us understand performance and deliver relevant content.
We may disclose information when required by law, to comply with legal process, to respond to government requests, or to protect the rights and safety of MODHAUTE and its customers.
In the event of a business reorganization, acquisition, or similar transaction, personal information may be transferred as part of that transition.
We do not sell personal information. We do not share personal information for cross-context behavioral advertising except as described in our CCPA/CPRA Notice.
4. Cookies and similar technologies
We use cookies, pixels, and related technologies to operate our website, maintain functionality, understand visitor activity, and improve user experience. These tools may remember your preferences, help personalize content, and support analytics or marketing efforts.
You may manage or disable cookies through your browser settings. However, limiting cookies may affect the performance or availability of certain features. Additional information is available in our Cookie policy.
5. Your rights
Depending on where you live, you may have certain rights regarding your personal information. These rights vary by jurisdiction and may include the ability to access, correct, delete, restrict, or object to the processing of your personal information, as well as the right to receive a copy of your data or withdraw consent where applicable.
These rights are granted under privacy laws in several regions, including but not limited to the European Union (GDPR), the United Kingdom (UK GDPR), and various U.S. state privacy laws such as those in California, Colorado, Virginia, Connecticut, Utah, Texas, Montana, Oregon, Delaware, and Iowa. Additional jurisdictions may also provide similar protections.
If you wish to exercise any applicable rights, you may contact us at hello@modhaute.com. We may request certain information from you in order to verify your identity before processing your request, as permitted by law. We will respond within the time period required by the laws that apply to you.
We will not discriminate against you for exercising any of your privacy rights.
6. International data transfers
Our service providers may process or store personal information in the United States and other countries. Where required, we rely on lawful transfer mechanisms such as Standard contractual clauses to ensure adequate protection of your information.
7. Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy policy. Retention periods may vary depending on account management, legal obligations, recordkeeping requirements, dispute resolution, and the operational needs of our business. When information is no longer required, we take reasonable steps to delete or de-identify it.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. While we work to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children’s privacy
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If you believe a minor has provided us with personal information, please contact us so we may remove it.
10. Changes to this policy
We may update this Privacy policy from time to time to reflect changes in practices, regulatory requirements, or operational needs. Any updates will be posted on this page with a revised “Last updated” date. Continued use of the Services after any changes indicates acceptance of the updated Policy.
11. Contact information
For questions or concerns regarding this Privacy policy or your personal information, you may contact us at: hello@modhaute.com.