Product care and safety
Product care
Designer handbags and accessories are crafted from materials that require thoughtful care to maintain their appearance and longevity. Leather and exotic skins should be kept away from prolonged exposure to sunlight, moisture, and extreme temperatures, which can cause fading, cracking, or discoloration. Metal hardware should be kept dry and away from perfumes, cosmetics, and cleaning agents that may cause tarnishing or corrosion. Fabric and coated materials should be spot cleaned only and kept away from abrasive surfaces.
When not in use, store your item in its dust bag in a cool, dry place away from direct light. Avoid hanging bags by their straps for extended periods, as this may distort the shape. Stuffing the bag lightly helps maintain its form during storage.
Natural aging of materials, including patina development on leather and minor hardware wear, is not considered a defect and is characteristic of quality designer goods.
Warranty
As an independent retailer, MODHAUTE is not an authorized dealer of the brands offered. Manufacturer warranties or brand-specific repair services may not apply to purchases made through our store, and we cannot guarantee eligibility for manufacturer repair, replacement, authentication documentation, registration, or other brand-provided services.
We inspect all items prior to shipment to ensure they meet our quality standards. If you believe your item is defective upon arrival, please contact us at customercare@modhaute.com. Concerns must be reported promptly and will be evaluated in accordance with our Return and refund policy.
Magnetic components
Some products sold on this website contain magnetic components, including closures and hardware. Individuals with implanted medical devices such as pacemakers, implantable cardioverter defibrillators (ICDs), insulin pumps, or cochlear implants should consult their physician for guidance before purchasing products that may contain magnets. Product listings indicate the presence of magnetic components where known.
Metal components
Some products contain metal hardware including clasps, buckles, chains, and other decorative or functional elements. Individuals with known sensitivities or allergies to metals such as nickel should exercise caution. Product listings indicate hardware materials where known. If you have a known metal allergy, we recommend consulting the product description carefully or contacting us at customercare@modhaute.com before purchasing.
Exotic and animal-derived materials
Some products are crafted from exotic or animal-derived materials including but not limited to crocodile, python, ostrich, and lizard. All such products are sourced from established designer brands in compliance with applicable wildlife protection laws and regulations. Product listings identify the material where known.
Sunglasses
All sunglasses sold by MODHAUTE are sourced from established designer brands and meet applicable safety and optical standards in the markets we serve. We recommend wearing sunglasses with appropriate UV protection for prolonged sun exposure. Product listings indicate lens and UV protection specifications where provided by the brand.
California proposition 65 warning
WARNING: Products sold by MODHAUTE may contain materials, components, or treatments that can expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, go to www.p65warnings.ca.gov.
If you have questions regarding the care of your purchase or any of these product notices, please contact us at customercare@modhaute.com.